In brief
This credit controller role supports the credit management team by proactively chasing debt and resolving complex client account queries. Daily tasks involve managing inbound and outbound calls, monitoring instalment plans and liaising with solicitors to ensure accurate financial administration.
Best for
Credit controllers with experience in managing complex debt files.
Non-negotiable
Minimum of 2 years experience in a Credit Management environment required.
Worth knowing
This is a fixed-term contract for 9 months.
What you need
Required
Credit management
2+ years
Debt collection
Strongly implied by the listing
Conflict resolution
Strongly implied by the listing
Risk assessment
Strongly implied by the listing
Communication
Strongly implied by the listing
Attention to detail
Strongly implied by the listing
Preferred
Legal sector experience
Strongly implied by the listing
Your day-to-day
Manage debt recovery
Clearly stated in the job description.
Handle client communications
Clearly stated in the job description.
Monitor payment plans
Clearly stated in the job description.
Liaise with solicitors
Clearly stated in the job description.
Perform administrative duties
Clearly stated in the job description.
Experience expected
Level
Mid-level
Based on what the listing states
Years of experience
2+ years
of relevant experience stated for this role
Clearly stated in the listing
Evidence from the listing
Supports level and years
“The ideal candidate will have a minimum of 2 years’ experience working in a Credit Management environment.”
What's on offer
Full job description (from employer)⌄
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Why join Nelsons? Nelsons is one of the largest and fastest growing law firms in the East Midlands with experts in Leicester, Derby and Nottingham. In 2023, Nelsons became part of Lawfront, a national group of leading regional law firms dedicated to delivering comprehensive legal support to individuals and businesses nationwide. Committed to strategic growth, Lawfront is aiming to build a group in the top 10 of UK regional law firms. As part of this group, you will be able to benefit from working locally for a well-respected leading law firm whilst accessing the scale, investment resources, expertise and professional development opportunities of a national organisation. We look to empower our clients, give them a voice, fight for them, help them seek justice and steer them through complex legal issues they face. The desire to push ourselves forwards to better serve our clients has been a constant throughout our evolution. With a defined vision and plan for growth, we have created a culture of working together to achieve and are looking to recruit people with ambition, drive and a can-do attitude to be part of our journey. The successful candidate can expect a competitive package and benefits that you would expect from a leading regional law firm which is part of a group of national scale. The role We are seeking to recruit an experienced Credit Controller to join our Credit Management team at our Nottingham office. You will be working in a team of three providing support in the all aspects of the Credit Management process, from proactive chasing of debt, to dealing with challenging and complex files. Your tasks will include inbound and outbound calls to clients, monitoring clients paying by instalment, administration duties, working to resolve client queries and liaising with solicitors. The successful candidate will have an eye for detail, be comfortable in handling challenging conversations, and be able to spot potential risk. As well as being self-motivated, and confident to work independently and as part of a team. The ideal candidate will have a minimum of 2 years’ experience working in a Credit Management environment. Experience within the Legal sector is preferable but not essential. This is a permanent Fixed Term Contract for 9 months. As part of this role, you’ll be given all the tools to succeed and can expect dedicated training, professional support and a host of benefits. The extras: To mention a few of the benefits on offer 25 days’ annual leave plus bank holidays and holiday purchase Healthcare cash plan Travel benefits Pension Well-being programme Discounts on selected legal service Hybrid Working With a defined vision and growth plan on track, we have created a culture of working together to achieve and are looking to recruit people who have a can-do attitude to be part of our journey and vision
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