In brief
This contract manager role oversees the delivery of integrated facilities management services within a healthcare environment. The work involves managing client relationships, monitoring operational performance against contractual KPIs and leading onsite teams to ensure full compliance with statutory and health and safety requirements.
Best for
Experienced facilities management professionals with a background in healthcare environments.
Worth knowing
This is an onsite operational role requiring flexibility and commitment to being based at the facility.
What you need
Required
Facilities management
Strongly implied by the listing
Stakeholder management
Strongly implied by the listing
Operational leadership
Strongly implied by the listing
Healthcare sector experience
Strongly implied by the listing
Team management
Strongly implied by the listing
Contract compliance
Strongly implied by the listing
Preferred
No preferred skills or technologies were clearly stated.
Your day-to-day
Manage client relationships
Clearly stated in the job description.
Lead facilities service delivery
Clearly stated in the job description.
Monitor operational performance
Clearly stated in the job description.
Support onsite teams
Clearly stated in the job description.
Ensure regulatory compliance
Clearly stated in the job description.
Drive service improvements
Clearly stated in the job description.
Experience expected
Level
Senior level
Based on what the listing states
Years of experience
Not stated
No clear years requirement found
Evidence from the listing
Experience level
“Lead the delivery of integrated facilities management services across a healthcare setting.”
Full job description (from employer)⌄
Location: Reading A leading provider of facilities management services is seeking an experienced Key Account Manager to oversee the delivery of FM services within a healthcare environment. This is a high-profile, client-facing role requiring strong operational leadership, stakeholder management expertise, and a solid technical understanding of estates and facilities services. The Role You will be responsible for managing a key healthcare contract, ensuring services are delivered safely, compliantly, and to the highest standards. Acting as the primary interface between client stakeholders and operational teams, you will drive service excellence, team performance, and continuous improvement initiatives. Key Responsibilities Build and maintain strong relationships with client stakeholders. Lead the delivery of integrated facilities management services across a healthcare setting. Monitor operational performance against contractual KPIs and service standards. Provide leadership, support, and development to onsite teams. Ensure full compliance with contractual, statutory, health & safety, and sector-specific requirements. Identify and implement service improvements and efficiency opportunities. Manage changing operational priorities within a fast-paced environment. About You To be successful, you will ideally have: Experience in a Key Account Manager, Account Director, Contracts Manager, or similar FM leadership role. A strong estates, engineering, or technical facilities management background. Previous experience working within a healthcare environment. Excellent client relationship and stakeholder management skills. Proven people leadership and team management experience. A proactive, solutions-focused approach with the ability to perform under pressure. Flexibility and commitment to an onsite operational role. What's on Offer? Opportunity to manage a significant healthcare FM contract. A varied and autonomous leadership role. Career development within a growing and respected organisation. Competitive salary and benefits package
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Note
We generate this analysis from the job description. The listing may have changed since then, or the analysis may not be fully accurate — always check the original posting before applying.