In brief
This support worker role provides consistent care for individuals with complex needs and behaviours that challenge. The work involves delivering person-centred support within enhanced staffing models while prioritising de-escalation and safety.
Best for
Support workers experienced in high-acuity care and complex behavioural management.
Non-negotiable
Previous experience supporting individuals with complex needs and behaviours that challenge is required.
What you need
Required
Complex needs support
Clearly required in the listing
Enhanced staffing experience
Clearly required in the listing
Behavioural escalation management
Clearly required in the listing
De-escalation techniques
Clearly required in the listing
Care plan implementation
Clearly required in the listing
Physical intervention training
Clearly required in the listing
Safeguarding knowledge
Clearly required in the listing
Communication
Strongly implied by the listing
Preferred
DMI training
Strongly implied by the listing
Positive Behaviour Support
Strongly implied by the listing
Learning disabilities support
Strongly implied by the listing
Mental health support
Strongly implied by the listing
Your day-to-day
Deliver person-centred support
Clearly stated in the job description.
Manage enhanced staffing arrangements
Clearly stated in the job description.
Implement de-escalation techniques
Clearly stated in the job description.
Support daily living activities
Clearly stated in the job description.
Maintain accurate documentation
Clearly stated in the job description.
Escalate safeguarding concerns
Clearly stated in the job description.
Full job description (from employer)⌄
LRL are currently recruiting for SENIOR SUPPORT WORKERS & SUPPORT WORKERS across the Midlands - PERMANENT WORK!!! Job Purpose To provide safe, person-centred and consistent support to individuals with complex needs who may present with behaviours that challenge, physical aggression, impulsivity, destructive behaviour, absconding risks and significant difficulties with emotional regulation. As a Support Worker, you will work as part of an enhanced staffing model, which may include 3:1, 4:1 or 5:1 support, and must be confident working within a structured multidisciplinary care environment were effective communication, teamwork, situational awareness and adherence to individual care plans are essential. The role requires staff who can remain calm and professional during periods of significant behavioural escalation and who understand that prevention, positive behaviour support and de-escalation must always be prioritised before restrictive intervention. Key Responsibilities Deliver high-quality, person-centred support in accordance with the individual's care plan, risk assessments, Positive Behaviour Support (PBS) plan, DoLS authorisation and other agreed protocols. Work effectively within 3:1, 4:1 and 5:1 staffing arrangements and understand individual staff roles during periods of increased risk. Recognise individual triggers, early warning signs and changes in behaviour and respond proactively. Use appropriate verbal and non-verbal de-escalation techniques to reduce distress and prevent escalation. Maintain calm, neutral and non-confrontational communication during challenging situations. Use distraction, redirection, environmental changes, sensory strategies and appropriate reduction of demands where identified within the individual's care plan. Support individuals with complex communication needs using simple language, visual aids, structured choices and other agreed communication strategies. Provide support with personal care, daily living activities, meals, medication, community access and meaningful activities as required. Maintain professional boundaries while developing positive and trusting relationships. Accurately record care delivery, behavioural observations, incidents, restrictive interventions and other significant events. Immediately escalate safeguarding concerns, injuries, incidents, medication concerns and changes in presentation. Essential Experience Candidates must have: Previous experience supporting individuals with complex needs and behaviours that challenge. Previous experience working on enhanced staffing packages such as 3:1, 4:1 or 5:1, or demonstrably comparable high-acuity services. Practical experience of managing behavioural escalation and physical aggression. Strong practical experience using de-escalation techniques. Experience of working within detailed care plans, risk assessments and behavioural support plans. Experience maintaining safety while working as part of a coordinated staff team. An understanding of safeguarding, duty of care, least restrictive practice and professional boundaries Physical Intervention Training DMI (Dynamis) training is highly desirable. Candidates with current or recent PMVA training or another recognised physical intervention/restraint programme may also be considered, subject to review of the training undertaken and successful completion of any required organisation-specific training and competency assessment before participating in physical interventions. Previous practical experience of appropriately managing restraint or restrictive intervention within a high-risk care environment is strongly preferred. Desirable Experience: Positive Behaviour Support (PBS). Learning disabilities and/or autism. Acquired brain injury. Mental health support. DoLS/restrictive care arrangements. Absconding and community-access risks. Supporting individuals with limited or complex communication. Alcohol/substance
Why apply through Jobmundo?
- Clear, unbiased job analysis
- Shows what you match
- Save time reading hard to read job descriptions
Note
We generate this analysis from the job description. The listing may have changed since then, or the analysis may not be fully accurate — always check the original posting before applying.